How does Rentvillas.com achieve a 98% customer satisfaction rate, year after year? It began over 20 years ago with one person's love of detail and a deep-seated passion for perfection. Today those qualities remain the raison d'etre for Rentvillas.com, allowing us to deliver experiences that you'll remember for a lifetime-- every time. Whether it's an exciting stay in one of Europe's metropolitan wonders or a family vacation to the Tuscan countryside, we'll help you identify the factors that will make your vacation successful and help you avoid unforeseen or unexpected surprises along the way.

Where it All Began

In the early 1980's, few Americans knew that renting a villa in Europe was a vacation possibility. But in 1984, Rentvillas.com founder Suzanne Pidduck took a chance and rented her first villa in Italy. More than living up to expectations, it was a fantastic, month-long family adventure. Suzanne was so thrilled with her experience that what began as a family vacation in Europe turned into the calling of a lifetime: Rentvillas.com was born. Since its inception, Rentvillas.com (originally Rentals in Italy) has been dedicated to making renting a villa easy and worry-free for American travelers. As clients returned home with stories of adventure, Rentvillas.com grew from a small, part-time operation into a full time business. To assist her growing clientele, Suzanne assembled an international, multilingual staff with extensive experience living, traveling, and studying in Europe.

Rentvillas.com Today

While new technologies like the fax machine, the color copier, and especially the internet have changed the way Rentvillas.com interacts with you, Suzanne's attention to detail has remained the foundation of the Rentvillas.com philosophy. Rather than replacing human interaction, each new step in technology has been used to enhance the quality of your experience. Carefully researched property descriptions and photos ensure that you know exactly what you'll get before you go, while reviews from previous renters present multiple perspectives and helpful tips. A personal travel advisor will guide you through the process, from choosing a property to offering insight and advice about how to get around and what to do in the area-- ensuring that you get the very most from your trip.

Your Privacy and Security Matter. Seriously.

Rentvillas.com does not sell, trade, or rent your personal information to others. End of story.

What information do we request? When you request assistance in selecting a property, we will ask for your name, email address, and phone number. This information enables us to contact you about available properties and to keep a record of your requests so that we can provide accurate, personal service. Your email address will automatically be subscribed to our quarterly newsletter, as well as occasional announcements about new properties and services. If you would rather not receive mailings from Rentvillas.com, you may unsubscribe at any point by updating your Newsletter preferences under "Edit Personal Info," or by clicking on the unsubscribe link that is included in every message we send.

After you have made the decision to rent a property with us, we need to know your credit card number and expiration date as well as the mailing address where we will send you your information packet. We will use this information to bill you for products and services. Order and account information is submitted to our servers via a secure socket layer (SLL) connection which encrypts all information. This ensures that nobody gains unauthorized access to your account information.

Rentvillas upholds ethical business practices has been a member of the Better Business Bureau since 1996. View our Better Business Bureau Reliability Report.

Rentvillas.com is also a member of the VeriSign Authentic Site Program and has a Digital ID. The VeriSign Authentic Site Seal verifies that our channel is secure for e-commerce transactions and ensures that all data exchanged with the server is encrypted and/or unaltered. Click on the VeriSignAuthentic Site Seal for details about the Authentic Site Program and the Rentvillas.com Digital ID.

Furthermore, Rentvillas.com site is scanned daily by Hacker Safe. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.